Shaddy Monday (17Apr)

After a long weekend, finally got to work again.
Acutally not long also what, 3 days only.

Sian ar.. It's MONDAY, and is not a normal MONDAY.
But a SHADDY MONDAY.

A Lousy day to start out with...
So Many works been piled up..
As we are have Public Holiday on Friday (13Apr), Good Friday,
everyone in singapore need not work except those service one lah.

Malaysia do not have holiday and they are working...
That's the worst thing about when you are working with overseas company.
So many emails, when i open my mail-box....
WOW BLOODY RED SEA of un-read mail in my mail box...
All from Malaysia customer.

Worst thing... @ 10am +++, got a phone call from a customer who account which I am not handling, a lady who i didn't really speak to or even know. See our conversation....

Lady: HOW COME YOU PROMISE BUT DIDN'T DELIVER... I DON'T CARE. U JUST GOT TO DELIVER TO ME BY TODAY...... Paused for a while

in a calm tone.......

Me: Sorry Mdm " I do not handle your account, e person handling is on leave, and I am not sure what is going on??? You had been refer to me to help you up in solving your problem, there's no need for you to shout & yell at me... So ANGRY, I let out and say... "It not my fault what.."

Lady: YAH, I KNOW IT NOT YOUR FAULT, NEITHER MY FAULT, IT'S THE FAULT OF THE HEAVEN...

Shaking my head, in my heart ( what a thing to say? Putting the blame on Heaven)

I did not want to help her initially, but the sales person keep persuding me to help....
No Choice loh... but to do loh....
but really damn MESSY ar.
I do not how to arrange cargo, as there is different procedure to do for different Customer group..

Damn stupod lady....
Hate her ar, so hyprocite, in fact all my customer like that one, except 1 or 2 nice one.
So you know how tough CS life is... Not EAZY leh...